Interface tour of the Synergis™ Appliance Portal - Synergis™ Softwire 11.0

Synergis™ Appliance Configuration Guide 11.0

Applies to
Synergis™ Softwire 11.0
Last updated
Content type
Guides > Administrator guides
Synergis™ Softwire

Synergis™ Appliance Portal’s Home page is divided into a top menu bar and a quick-access area with icons that lead to frequently-used tasks.

The following image shows a typical Synergis™ Appliance Portal Home page. The quick-access icons might vary, depending on your context.
The main menu consists of the following:
Returns to the Home page.
Opens the Hardware page, where you can configure the interface modules attached to the Synergis™ unit.
The following sub-pages are accessible from the Configuration page:
  • Unit-wide parameters
  • Softwire logging
  • Network
  • Users
  • Synergis™ key store
  • Advanced OSDP
  • Certificates
  • SAM card (for units equipped with an optional expansion module)
  • Cloud connectivity (For units with the Cloud Agent)
I/O diagnostics
Opens the Channels page where you can monitor the state changes of the contacts and the credentials read on the readers as you trigger them.
The following sub-pages are accessible from the I/O diagnostics page:
  • Devices
  • Interfaces
  • Doors
  • Elevators
  • Hardware zones
  • I/O zones
Opens the System status page where you can view a snapshot of your unit and network status. You can also download configuration files from this page.
The following sub-pages are accessible from the Maintenance page:
  • Download support logs
  • Ping diagnostics
  • Interface upgrade
  • Softwire upgrade
Displays system health warnings.
Opens a drop-down menu with two items:
  • Help opens the Synergis™ Appliance Configuration Guide in a separate browser page.
  • About shows the Synergis™ appliance firmware version and copyright information.
Opens a drop-down menu where you select between Software restart or System restart to restart the Synergis™ unit hardware or software.
Opens a drop-down menu where you can log off the unit or select User configuration, where you can change the portal interface's language.