If you are unable to connect to the Synergis™
appliance using its hostname and you have not yet configured its IP address, use its fixed
alternate IP address.
Before you begin
Try logging on using the appliance’s hostname.
What you should know
The
Synergis™ appliance's fixed alternate IP
address for the
LAN1 port is
172.16.20.11 /24.
IMPORTANT: All Synergis™ appliances are
configured in factory to respond to the same fixed IP address. Never enroll a Synergis™ appliance in Security
Center using this fixed alternate IP
address.
Procedure
-
Open a web browser.
-
In the browser's address bar, enter https://172.16.20.11.
You get a certificate error message.
-
Follow your browser’s on-screen instructions to continue to the website.
-
Enter the Synergis™ appliance username and
password, and then click Log on.
The default username and password are admin and
softwire.
Results
The
Home page is displayed.
After you finish
As a best practice, you should
change the
default logon password.