The authenticity of the self-signed certificate that comes with the unit by default is not enforced as usual with the Public Key Infrastructure. To be more secure, you can use a fully trusted certificate signed by a certificate authority instead.
What you should know
- Using certificates signed by a certificate authority is better for setups where multiple computers and browsers access the Synergis™ unit because you do not need to configure each browser to recognize these trusted certificates.
- Starting in Synergis™
10.7, the Synergis™ Cloud
Link unit comes with an ECDSA
certificate by default. When you try to enroll a new Synergis™ Cloud
Link unit on a system running an operating system that
lacks support for ECDSA, the enrollment fails because no compatible cipher is
If the enrollment fails, upgrade your operating system to one that supports ECDSA or generate a new RSA certificate on the unit and then try enrolling the unit again.
- Log on to the Synergis™ unit.
- Click .
In the Certificate management section, complete the
The Common name field contains the Synergis™ unit's hostname by default. The Subject alternative name field also contains the hostname by default, but can be edited to a comma-separated DNS list.NOTE: The Common name, Subject alternative name, and Country fields are mandatory.
- From the Certificate type list, select ECDSA or RSA as the algorithm you want to use.
Click Create certificate signing request.
A .req file is generated, containing the public portion of the certificate. The file does not contain the private key and is therefore not confidential.
- In Windows File Explorer, navigate to your Downloads folder.
Copy the signing request .req file and send it to a
After verification, the certificate authority signs the public portion of the certificate with its own private key.
- When you receive the certificates from the certificate authority, log onto the Synergis™ unit and click .
- In the Import signed certificate section, click Select certificate and browse to the folder with the certificates.
Select the first certificate and click Upload. Repeat for
the remaining certificates.
NOTE: Each certificate in the certificate chain must be uploaded individually, or in one operation if you received a .p7b collection file. If you received the collection file, you can omit uploading the root certificate.
Your Synergis™ unit will no longer show a security error in the address bar when connecting using hostname.
If the Synergis™ unit was already enrolled in Security Center, the Access Manager will not trust the new certificate or connect to the unit, and you must reset the trusted certificate in Config Tool.
After you finish
For more information, see Resetting the trusted certificate.