Ensure that you have sufficient space on your Synergis™ appliance before installing updates or new firmware. You can verify how much space is available and perform storage cleanups on your appliance from the Storage page of the Synergis™ Appliance Portal.
What you should know
- Log on to the Synergis™ unit.
Select one or both of the following cleanup options:
- General and temporary storage cleanup
- This option is available on all production images. When you start this cleanup, the Desktop and Downloads folders for all existing users, and files pertaining to previously installed versions of Synergis™ Softwire are deleted.
- Platform update cleanup
- This option is only available starting on production image 4. When you start this cleanup, a Windows command is executed to reduce the size of the WinSxS folder. This cleanup can take several hours.
- Click Start cleanup.