The Unit tab on the System status page of the Synergis™ Appliance Portal shows information about the Synergis™ unit's hardware and firmware.
|Property name||Property value|
|Hostname||Hostname of the Synergis™ Cloud
Link unit. The
default hostname is the letters "SCL" followed by the unit’s MAC address.
The MAC address is the first address on the label sticker on the unit. For
example, if the label says
|Hardware type||Genetec™ Synergis™ appliance.|
|Product type||Synergis™ Cloud Link|
|Production image version||The production image version of the Synergis™ Cloud Link unit.|
|Synergis™ Softwire version||The version of Synergis™ Softwire that is running on the unit.|
|Build date||The date when the firmware was built.|
|Upgrade date||The date when the firmware was upgraded to the current version.|
|RAM||The used RAM and the total RAM.|
|Storage||The used storage and the total storage.|
|Runtime environment||Installed software framework version.|
|Platform component updates||Platform component updates, such as Synergis™ cumulative security rollups available on GTAP.|
|Discovery port||The discovery port used by the Access Manager roles to communicate with
this Synergis™ unit.
NOTE: The IP address of the Access Manager must also be known to the Synergis™ unit for any communication to take place between the two.
|System uptime||Time elapsed since the hardware was last restarted.|
|Service uptime||Time elapsed since the last software restart.|
|Currently connected Access Manager||IP address of the Access Manager that is managing this unit.|
|List of all Genetec™ devices on this discovery port and subnet||List of the IP addresses of all Access Manager roles that have, at one time or another, been connected to this unit.|
|Offline log count||Number of logged events not yet synchronized with the Access Manager
(when the unit is offline). Indicates zero when the unit is
NOTE: These are generic events reported to the Access Manager. Not to be confused with the Synergis™ unit's own troubleshooting logs.
|Number of configured channels||Number of communication channels that are configured with interface modules attached. The Synergis™ unit features two types of channels, IP and RS-485.|
|Serial number||The serial number of the Synergis™ unit.|