Logging on to the Synergis™ appliance - Synergis™ Softwire 11.2

Synergis™ Appliance Configuration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Administrator guides
Synergis™ Softwire

To configure your Synergis™ appliance (also called Synergis™ unit), log on to the appliance through the Synergis™ Appliance Portal.

Before you begin

The following information is required to log on for the first time:
  • The appliance hostname is SCL (for Synergis™ Cloud Link) followed by the appliance's MAC address, which is the first alpha-numeric code on the label sticker on the appliance. For example, if the label says 0010F32CF482, then the default hostname for a Synergis™ Cloud Link appliance is SCL0010F32CF482.
  • The default username and password are admin and softwire.


  1. (First logon only) Connect the Synergis™ appliance’s LAN 1 port to your LAN.
    Click here to view the location of the LAN 1 port on a Synergis™ Cloud Link appliance.
  2. Open a web browser.
  3. In the browser’s address bar, enter https:// followed by the Synergis™ appliance's hostname or IP address (for example, https://SCL0010F32CF482).
    If you are unable to connect to your appliance using its hostname and you haven’t yet configured its IP address, then you should log on to the Synergis™ appliance using the alternate IP address.
  4. If you opened a new browser session to log on to the Synergis™ appliance, you will get a certificate error message. Follow your browser’s on-screen instructions to continue to the website.
  5. Enter the username and password, and then click Log on.


The home page is displayed.