To configure your Synergis™ appliance (also called Synergis™ unit), log on to the appliance through the Synergis™ Appliance Portal.
The following information is required to log on for the first time:
Before you begin
- The appliance hostname is
SCL(for Synergis™ Cloud Link) followed by the appliance's MAC address, which is the first alpha-numeric code on the label sticker on the appliance. For example, if the label says
0010F32CF482, then the default hostname for a Synergis™ Cloud Link appliance is
- The default username and password are admin and softwire.
(First logon only) Connect the Synergis™
appliance’s LAN 1 port to your LAN.
Click here to view the location of the LAN 1 port on a Synergis™ Cloud Link appliance.
- Open a web browser.
In the browser’s address bar, enter https:// followed by the
Synergis™ appliance's hostname or IP address
(for example, https://SCL0010F32CF482).
If you are unable to connect to your appliance using its hostname and you haven’t yet configured its IP address, then you should log on to the Synergis™ appliance using the alternate IP address.
- If you opened a new browser session to log on to the Synergis™ appliance, you will get a certificate error message. Follow your browser’s on-screen instructions to continue to the website.
- Enter the username and password, and then click Log on.
The home page is displayed.