Synergis™ Cloud Link supports the latest security updates in the field with cumulative security rollups. From the Synergis™ Appliance Portal, you can apply the latest temporary fixes or patches to security vulnerabilities as they are discovered.
Before you begin
- Ensure that the firmware installed on the unit is version 10.9 or later, and the unit has at least 1.5 GB of available storage.
- For Synergis™ Cloud Link units that have image version 3.3.2 or earlier, contact Technical Support.
- For Synergis™ Cloud Link units that have image version 4.0 or earlier, see KBA-79036.
What you should know
- It is recommended to schedule the upgrade outside of core business hours.IMPORTANT: The update can cause 30 - 60 minutes of downtime. During that time, the unit might reboot twice to complete the installation of the cumulative security rollup.
- You can also upgrade the cumulative security rollup on Synergis™ Cloud
Link units in batches directly in Config
Tool, using the Hardware
inventory task.
For more information, see Upgrading access control unit firmware and platform, and interface module firmware.
Procedure
-
Click .
After you finish
- Generate a Hardware inventory report in Config Tool to check for possible failure reasons or confirm the firmware version displayed for the unit.
- Verify that all doors controlled by the upgraded unit operate properly.