Changing the logon password for the Synergis™ appliance - Synergis™ Softwire 11.3

Synergis™ Appliance Configuration Guide 11.3

Applies to
Synergis™ Softwire 11.3
Last updated
2022-09-27
Content type
Guides > Administrator guides
Language
English
Product
Synergis™ Softwire
Version
11.3

It is best practice to regularly change the logon password for the Synergis™ appliance.

What you should know

  • The new password should be long, unique, and random. The Save button is not displayed until the system determines the password strength to be Strong or Very strong.
  • If the Synergis™ Cloud Link appliance was already enrolled in Security Center, it is recommended to change the password using the Hardware inventory task in Config Tool instead of the Synergis™ Appliance Portal. Security Center 5.10.1 and Synergis™ Softwire 11.0 are the minimum required versions to do this.

    For more information, see Changing Synergis™ unit passwords in Config Tool.

Procedure

  1. Log on to the Synergis™ unit.
  2. Click Configuration > Users.
  3. On the User configuration page, select a user.
  4. Enter the old password, and then enter and confirm the new password.
  5. Click Save.
  6. For appliances that were already enrolled in Security Center, change the password in Config Tool to synchronize the appliance with the Access Manager role it is connected to.

Results

The new password is applied immediately.