Configuring the network properties of the Synergis™ unit - Synergis™ Softwire 11.3

Synergis™ Appliance Configuration Guide 11.3
Applies to
Synergis™ Softwire 11.3
Last updated
2022-09-27
Content type
Guides > Administrator guides
Language
English
Product
Synergis™ Softwire
Version
11.3

To make sure that the Synergis™ unit can be reached on your Security Center system’s network, you must configure the unit's network properties.

What you should know

The Synergis™ appliance comes with a factory-assigned hostname. If your network does not support DHCP, you must assign the appliance a new IP address.

Procedure

  1. Log on to the Synergis™ unit.
  2. Click Configuration > Network.
  3. In the Access Manager settings section, change the Discovery port if necessary.
  4. In the Network settings section, select the LAN1 or LAN2 as the network interface used to connect the Synergis™ unit to its Access Manager, and then configure the Synergis™ unit’s IP address and network properties.
    IMPORTANT: If the Synergis™ unit is not on the same network segment as the Access Manager, then the unit's IP address must be set to Static IP or DHCP with Static IP allocation.
    Network page in the Synergis™ Appliance Portal.
  5. Click Save.

Results

The Synergis™ unit restarts, and you are automatically redirected to the unit's new IP address.
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