DIP switch command codes for Synergis™ Cloud Link - Synergis™ Softwire 11.3

Synergis™ Appliance Configuration Guide 11.3

Applies to
Synergis™ Softwire 11.3
Last updated
2022-09-27
Content type
Guides > Administrator guides
Language
English
Product
Synergis™ Softwire
Version
11.3

You can use the DIP switches on the Synergis™ Cloud Link to run hardware commands.

Available DIP switch commands

There are four DIP switches on the Synergis™ Cloud Link labeled 1 - 4. To run a command, set the DIP switches as indicated in the following table and press the EC button for 1 second. If the code is valid, the status LEDs will flash green for the process of the command, otherwise they flash red for one second. Synergis™ Cloud Link automatically performs a software restart after you have run a command.

Best Practice: To prevent an accidental configuration reset, always set the DIP switches back to ON ON ON ON after running a command.
S1 S2 S3 S4 Command description
ON ON OFF OFF For Synergis™ Softwire 11.0 and later: Resets the Synergis™ Appliance Portal logon password to factory default (softwire).
OFF OFF OFF OFF For Synergis™ Softwire versions earlier than 11.0: Resets the Synergis™ Appliance Portal logon password to factory default (softwire).
ON OFF OFF OFF Resets all settings to factory default. This command has the following effects:
  • Resets the Synergis™ Appliance Portal logon password to factory default (softwire).
  • Resets the network addressing mode to DHCP.
  • Resets the discovery port to 2000.
  • Deletes all hardware (connected interface modules) configurations.
  • Deletes all cardholder (credentials and access rules) configurations.
  • Resets all unit-wide settings.
  • Clears all logging options.
NOTE: The unit firmware is not affected by this command.
OFF OFF ON OFF Re-enables the ability to change output states from the I/O diagnostics page of the Synergis™ Appliance Portal.
IMPORTANT: Do not power cycle or power down the Synergis™ Cloud Link unit while the status LEDs are flashing green. Doing so might result in serious damage to the unit.