Logging on to the Synergis™ appliance - Synergis™ Softwire 11.3

Synergis™ Appliance Configuration Guide 11.3

Applies to

Synergis™ Softwire 11.3

Last updated

2022-09-27

Content type

Guides > Administrator guides

Language

English

Product

Synergis™ Softwire

Version

11.3

To configure your Synergis™ appliance, log on to the appliance through the Synergis™ Appliance Portal.

The following information is required to log on for the first time:

The appliance hostname is SCL (for Synergis™ Cloud Link) followed by the appliance's MAC address, which is the first alpha-numeric code on the label sticker on the appliance. For example, if the label says 0010F32CF482, then the default hostname for a Synergis™ Cloud Link appliance is SCL0010F32CF482.
The default username and password are admin and softwire. You are forced to create a new password on first logon.

(First logon only) Connect the Synergis™ appliance’s LAN 1 port to your LAN.
For more information, see the location of the LAN 1 port on a Synergis™ Cloud Link appliance.
Open a web browser.
See Supported web browsers in Synergis™ Softwire.
In the browser’s address bar, enter https:// followed by the Synergis™ appliance's hostname or IP address.

Example: https://SCL0010F32CF482

If you are unable to connect to your appliance using its hostname and you have not yet configured its IP address, then you should log on to the Synergis™ appliance using the alternate IP address.
If you opened a new browser session to log on to the Synergis™ appliance, you get a certificate error message. Follow your browser’s on-screen instructions to continue to the website.
Enter the username and password, and then click Log on.
If you already changed the default password, the home page is displayed. If you have not changed the default password, you are forced to create a new one before logging on.
Enter a new Strong or Very strong password, confirm it, and then click Change password.

The password is updated for the user, and you must log on using the new password.