Activating the Synergis Cloud Link cloud connection - Synergis Softwire 11.4.0

Synergis™ Appliance Configuration Guide 11.4.0

Applies to
Synergis Softwire 11.4.0
Last updated
2023-03-28
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

When the Synergis™ Cloud Link cloud connection is activated, you can establish a secure connection to the cloud from each Synergis Cloud Link unit that is enrolled in a hosted Synergis™ SaaS edition deployment.

Before you begin

Your Synergis Cloud Link must be running the latest version of Synergis™ Softwire.

What you should know

For the cloud connection to be activated, Cloud Agent must be installed and enabled on the Synergis Cloud Link unit, and the unit must be enrolled under a hosted SaaS Access Manager.
Cloud Agent is a separate software module that establishes a secure connection to the cloud.
  • Depending on when you purchased your Synergis Cloud Link unit, Cloud Agent might come pre-installed on your unit. If this is the case, you must enable Cloud Agent manually.
  • If Cloud Agent did not come pre-installed on your unit, installing it automatically enables it on your unit.

Procedure

  1. Verify that Cloud Agent is installed on your Synergis Cloud Link unit.
  2. If Cloud Agent was already installed, enable it on your Synergis Cloud Link unit:
    1. In a web browser, enter the following URL, where <IP address> is the IP address of the Synergis Cloud Link unit:
      https://<IP address>/CloudAgent
    2. Do one of the following, depending on the user interface:
    • Log on using your Synergis Softwire credentials.

      On the Activation page, click Enable.

    • On the Settings page, click Edit (), enter the Username and Password of the Synergis Cloud Link unit, select the Enabled check box, and then click Save.
  3. If Cloud Agent is not already installed, download and install it:
    1. Open the GTAP Product Download page.
    2. From the Download Finder list, select Synergis™ Cloud Link Legacy.
    3. Download Cloud Agent.
    4. Install Cloud Agent on all Synergis Cloud Link units that will be enrolled in the hosted Synergis™ deployment. The installation is handled as a standard firmware update.
  4. Add the units to a cloud-hosted Access Manager.