Creating the diagnostic service account for the Synergis unit - Synergis Softwire 11.4.0

Creating a service account through the Synergis™ Appliance Portal allows you to give basic diagnostic and troubleshooting access to someone who does not have administrator privileges.

1. Log on to the Synergis™ unit as administrator.
2. Click Configuration > Users.
3. Click Enable diagnostic service account.
   A dialog box opens, confirming that the service account was enabled.

   
4. Click OK.
5. Click the service tab, and then change the default password to a strong password.
   
6. Click Save.