Interface tour of the Synergis™ Appliance Portal - Synergis Softwire 11.4.0

Synergis™ Appliance Configuration Guide 11.4.0

Applies to
Synergis Softwire 11.4.0
Last updated
2023-03-28
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

The Synergis™ Appliance Portal home page is divided into a top menu bar and a quick-access area with icons that lead to frequently used tasks. The home page is dynamic and the icons vary depending on your context.

The main menu consists of the following:
The menu bar at the top of the Synergis™ Appliance Portal.
Home
Returns to the Home page.
Configuration
Opens the Hardware page, where you can configure the interface modules attached to the Synergis™ unit.
The following sub-pages are accessible from the Configuration page:
  • Unit-wide parameters
  • Softwire logging
  • Network
  • Users
  • Mercury controller settings
  • Reader LED and beeper settings
  • Downstream controller settings
  • Synergis™ key store
  • MIFARE DESFire
  • Advanced OSDP
  • Certificates
  • SAM card (For units equipped with an optional expansion module)
  • Cloud connectivity (For units with the Cloud Agent)
I/O diagnostics
Opens the Channels page where you can monitor the state changes of the contacts and the credentials read on the readers as you trigger them.
The following sub-pages are accessible from the I/O diagnostics page:
  • Devices
  • Interfaces
  • Doors
  • Elevators
  • Hardware zones
  • I/O zones
Maintenance
Opens the System status page where you can view a snapshot of your unit and network status. You can also download configuration files from this page.
The following sub-pages are accessible from the Maintenance page:
  • Capabilities report
  • Download support logs
  • Download audit logs
  • Ping diagnostics
  • Interface upgrade
  • Softwire upgrade
  • Storage
  • Peer-to-peer
Notifications
Displays system health warnings.
Help
Opens a drop-down menu with two items:
  • Help opens the Synergis™ Appliance Configuration Guide in a separate browser page.
  • About shows the Synergis appliance firmware version and copyright information.
Restart
Opens a drop-down menu where you select between Software restart or System restart to restart the Synergis unit hardware or software.
Administrator
Opens a drop-down menu where you can log off from the unit or select User configuration, where you can change the portal interface's language.