About the Synergis Softwire diagnostic service account - Synergis Softwire 11.4.1

Synergis™ Appliance Configuration Guide 11.4.1

Applies to
Synergis Softwire 11.4.1
Last updated
2023-04-03
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

The diagnostic service account gives basic diagnostic and troubleshooting privileges to a non-administrator account holder.

The diagnostic service account allows someone without administrator privileges to log on to the Synergis™ unit and perform basic diagnostic and troubleshooting tasks.

The diagnostic service account has access to fewer features than the administrator account does. The following are accessible by the service account:
  • I/O diagnostics
  • Logging
  • Download support logs
  • Ping diagnostics
  • Network settings
  • Users
  • System status
NOTE: Aside from enabling and disabling logging, the service account's access is read-only.