Configuring reader LED and beeper settings for the Synergis unit - Synergis Softwire 11.4.1

Synergis™ Appliance Configuration Guide 11.4.1
Applies to
Synergis Softwire 11.4.1
Last updated
2023-04-03
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

You can configure the reader LED and beeper behavior to communicate various access control states to the person standing at a door. For example, you can make the LED flash in amber color when the system is waiting for a PIN to be entered.

Before you begin

At the moment, this feature is only supported for Mercury-controlled readers.

What you should know

You can indicate with a unique reader LED and beeper behavior the following access control states:
Unlocked
The door is unlocked for maintenance, by a schedule, or by temporarily overriding a schedule.
Shunted
The reader is shunted (deactivated).
Card only
The door is locked while the reader operates in Card only mode.
Card and PIN
The door is locked while the reader operates in Card and PIN mode.
Card or PIN
The door is locked while the reader operates in Card or PIN mode.
Access denied
An access request is denied.
Access granted
An access request is granted, or the door is manually unlocked.
Prompt for PIN
The system is waiting for a PIN to be entered. To have this, the reader must operate in Card and PIN mode.
Prompt for second cardholder
The system is waiting for a second credential to be presented. This happens when a two-person rule or a visitor escort rule is in effect.
Door alarm
Either the Door open too long or the Door forced open alarm has been triggered.
Wait
The system is waiting for a biometric credential to be presented, or for an external system to validate a credential.

Procedure

  1. Log on to the Synergis unit.
  2. Click Configuration > Reader LED and beeper settings.
    Reader LED and beeper settings page in the Synergis™ Appliance Portal.
  3. For each door state, configure how you want the reader to behave:
    On color
    Color of the LED when the door transitions into this state.
    On time (ms)
    Time in milliseconds the LED remains in the 'On' color.
    Off color
    Alternating color of the LED.
    Off time (ms)
    Time in milliseconds the LED remains in the 'Off' color.
    Repeat count
    Number of times the LED goes through the 'On' color - 'Off' color cycle.
    Beep count
    Number of times the reader should beep.
    The LED and the beeper start at the same time. The LED behavior lasts ((On time + Off time) x Repeat count) milliseconds. This behavior is interrupted when the door changes to another state.
    NOTE: The volume and duration of the beep cannot be controlled.
  4. Click Save.

Example

Example 1
To make the LED flash red and green for up to 5 seconds and beep five times when access is denied at a door, use the following settings.
Sample reader LED and beeper settings for 'Access denied' state in the Synergis™ Appliance Portal .
Example 2
To prompt the user to enter a PIN by flashing rapidly the LED in amber color until the PIN is entered without beeping, use the following settings.
Sample reader LED and beeper settings for 'Prompt for PIN' state in the Synergis™ Appliance Portal .