Enrolling BEST Wi-Q gateways on the Synergis unit through Mercury controllers - Synergis Softwire 11.4.1

You must enroll BEST Wi-Q gateways through Mercury LP4502 controllers in Config Tool before you can add BEST Wi-Q locks and wireless access controllers.

1. Enroll the Mercury LP4502 controller in Config Tool.
   1. From the Config Tool home page, open the Access control task.
   2. Click Roles and units, and then click the Synergis unit.
   3. Click Peripherals, and then click Add an item ().
      
   4. Enter the following information:

      Model

      Select LP4502.

      IP address

      Static IP address assigned to the controller by your IT department.

      Port

      Communication port (default=3001). The port must match the value configured on the Mercury Device Manager web page.

      Channel

      Channel ID corresponding to this controller. The channel ID can be any value from 0 to 63, and must be unique within the Synergis unit. After it is assigned, it must not be changed.

2. Add the BEST Wi-Q gateway as an interface for the Mercury controller.
   1. Under the Interfaces list, click Add an item ().
   2. In the dialog box that opens, select BEST Wi-Q Gateway as the Model, enter the MAC Address.
      NOTE: Ensure that the MAC address is entered using capital letters, is 12 characters long, and does not contain periods, colons, or dashes. For example, A1B2C3D4E5F6.

Results

The Mercury controller and BEST Wi-Q gateway are online on the Peripherals page of the Synergis™ Cloud Link unit in Config Tool, and the connection is established on the web page of the BEST Wi-Q gateway.