Restarting the Synergis unit hardware or software - Synergis Softwire 11.4.1

Synergis™ Appliance Configuration Guide 11.4.1

Applies to
Synergis Softwire 11.4.1
Last updated
2023-04-03
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

During a debugging session, the support technician might ask you to perform a hard or a soft restart on the Synergis™ unit.

What you should know

  • A hard restart, or system restart, is required when you experience hardware problems.
  • A soft reboot, or a software restart, is rarely required. The Synergis unit automatically restarts its firmware after you change the firmware version. Manual software restarts are only used for debugging or support purposes.

Procedure

  1. Log on to the Synergis unit.
  2. From the Restart menu, select the desired restart method.
    • To restart the unit's hardware, click System restart.
    • To restart the unit's software, click Software restart.