Synergis™ units work best when all connected interface modules are running the recommended firmware. Recommended firmware versions are certified by Genetec Inc.
Before you begin
- It is recommended to upgrade interface module firmware using the Hardware
inventory task in Config Tool rather than the Synergis™ Appliance Portal because you can do the following
in the Hardware inventory task:
- Upgrade interface modules in batches or individually.
- Schedule upgrades and configure email notifications for failed upgrades.
- View the upgrade progress and current firmware for each interface module.
- Upgrade Mercury SIO modules and interfaces.
- If you choose to perform the upgrade using the Synergis™ Appliance Portal, ensure that your interface module can be upgraded this way.
What you should know
Procedure
-
Upload the firmware onto the Synergis
unit:
-
Click .
The firmware is uploaded onto the Synergis unit. -
Click .
-
Push the firmware to the interface modules:
-
Click Apply recommended firmware.
-
Click Apply recommended firmware.