What is Synergis Softwire? - Synergis Softwire 11.4.1

Synergis™ Appliance Configuration Guide 11.4.1

Applies to
Synergis Softwire 11.4.1
Last updated
2023-04-03
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

Synergis™ Softwire is the access control software developed by Genetec Inc. to run on various IP-ready security appliances. Synergis™ Softwire lets these appliances communicate with third-party interface modules. A security appliance running Synergis™ Softwire is enrolled as an access control unit in Security Center.

About Synergis™ appliances

A Synergis™ appliance is an IP-ready security appliance manufactured by Genetec Inc. that is dedicated to access control functions. All Synergis™ appliances come pre-installed with Synergis™ Softwire and are enrolled as access control units in Security Center.

There are different types of Synergis appliances:
  • Synergis™ Cloud Link
  • Legacy Synergis Cloud Link
NOTE: Because Synergis appliances are enrolled as access control units in Security Center, they are also referred to as Synergis units.

About interface modules

An interface module is a third-party security device that communicates with an access control unit over IP or RS-485, and provides additional input, output, and reader connections to the unit.

In the context of Synergis™ Softwire integration, interface modules are hardware devices that communicate directly with the Synergis appliance. These devices can be intelligent controllers, such as Mercury LP controllers; sub-panels, such as HID VertX downstream panels; or readers, such as STid readers.