Changing the logon password for the Synergis appliance - Synergis Softwire 11.4.3

Synergis™ Appliance Configuration Guide 11.4.3

Product
Synergis™ Softwire
Content type
Guides > Administrator guides
Version
11.4
Release
11.4.3
Language
English
Last updated
2024-04-16

It is best practice to regularly change the logon password for the Synergis™ appliance.

What you should know

  • The new password should be long, unique, and random. The Save button is not displayed until the system determines the password strength to be Strong or Very strong.
  • If the Synergis™ Cloud Link appliance was already enrolled in Security Center, it is recommended to change the password using the Hardware inventory task in Config Tool instead of the Synergis™ Appliance Portal. Security Center 5.10.1 and Synergis™ Softwire 11.0 are the minimum required versions to do this.

    For more information, see Changing access control unit passwords in Config Tool.

Procedure

  1. Log on to the Synergis unit.
  2. Click Configuration > Users.
  3. On the User configuration page, select a user.
  4. Enter the old password, and then enter and confirm the new password.
  5. Click Save.
  6. For appliances that were already enrolled in Security Center, change the password in Config Tool to synchronize the appliance with the Access Manager role it is connected to.

Results

The new password is applied immediately.