Configuring the Over-Watch plugin for the BEST Wi-Q integration - Synergis Softwire 11.4.3

Before you can enroll BEST Wi-Q locks in Security Center, you must configure the Over-Watch plugin for Mercury LP4502 controllers.

1. Load the Over-Watch plugin onto the Mercury controller.
   1. From the GTAP Product Download page, select Synergis™ Cloud Link Legacy in the Download Finder list, and then search for the latest Mercury LP4502 firmware.
   2. Save the .sfw file on your local drive.
   3. Upgrade the Mercury controller firmware through the Synergis™ Appliance Portal .
      The Mercury controller restarts after the firmware is applied.
   4. Log on to the Synergis Cloud Link unit's advanced web page at https://<IP address>/MercuryEP/FirmwareVersions, and click Install Over Watch package listed under the Mercury LP4502 controller.
   The Mercury controller restarts after the plugin is installed.
2. Configure an Over-Watch plugin user on the Mercury controller.
   1. Log on to the Mercury controller through its Configuration Manager web page.
   2. From the side menu, click Over-Watch.
   3. On the Over-Watch Settings page, enter a port number in the Listening Port field.
      The recommended port is 1883.

      
   4. In the New User section, enter a username and password for the new user, confirm the password, and then click Add user.
   5. From the side menu, click Apply Settings, and then click Apply Settings, Reboot.
3. Configure Mercury settings on the BEST Wi-Q gateway.
   1. Log on to the BEST Wi-Q gateway.
   2. From the top menu, click the Interface tab.
   3. On the Mercury interface configuration page, select the Enable Mercury Mode option, and enter the Mercury controller's IP address.
   4. In the Port, Mercury Username, and Mercury Password fields, enter the information you entered when creating the Over-Watch plugin user on the Mercury controller.
   5. Select the Enable SSL option, and then click Use Mercury certificate.
   6. Click Update.
   The connection status is yellow.
4. Enable the Over-Watch plugin on the Synergis Cloud Link unit.
   1. Log on to the Synergis Cloud Link unit.
   2. Click Configuration > Mercury controller settings.
   3. Click the Over-Watch settings tab from the side menu.
   4. Select the LP4502 Over-Watch plugin option, and then enter the Username, Password, and Port that you configured when creating the Over-Watch plugin user on the Mercury controller.
   5. Click Save.
   6. Restart Synergis™ Softwire.