Configuring the network properties of the Synergis unit - Synergis Softwire 11.4.3

To make sure the Synergis™ unit can be reached on your Security Center system’s network, you must configure the unit's network properties.

1. Log on to the Synergis unit.
2. Click Configuration > Network.
3. (Optional) In the Hostname section, change the Hostname if required.
   

   Best Practice: Hostnames must be unique on a network, and the default hostname is guaranteed to be unique. We therefore recommend that you keep the default hostname, which is found on the appliance's label.
4. In the Access Manager settings section, change the Discovery port if necessary.
5. In the Network settings section, select the LAN1 or LAN2 as the network interface used to connect the Synergis unit to its Access Manager, and then configure the unit’s IP address and network properties.
   IMPORTANT: To avoid network issues, strict rules must be followed when configuring the unit's network properties:

   • If the unit is not on the same network segment as the Access Manager, then the unit's IP address must be set to Static IP or DHCP with Static IP allocation.
   • LAN1 and LAN2 should not be on the same subnet. If they are, only one of them should be configured with a default gateway.
   
6. In the Network time section, configure the Network Time Protocol (NTP) server if one is available.
   1. Click Use network time and enter the NTP server name.
   Best Practice: An NTP server offers greater time accuracy than the built-in protocol that synchronizes the Synergis units with their Access Manager. Therefore, use the network time whenever an NTP server is available on your network. All Security Center servers and workstations must be synchronized to the same NTP server as your Synergis appliances.
7. Click Save.