You can use the DIP switches on the Synergis™ Cloud Link to run hardware commands.
Available DIP switch commands
There are four DIP switches on the Synergis Cloud Link labeled 1 - 4. To run a command, set the DIP switches as indicated in the following table and press the EC button for 1 second. If the code is valid, the status LEDs will flash green for the process of the command, otherwise they flash red for one second. Synergis Cloud Link automatically performs a software restart after you have run a command.
Best Practice: To prevent an accidental configuration reset, always set the DIP
switches back to ON ON ON ON after running a command.
| S1 | S2 | S3 | S4 | Command description |
|---|---|---|---|---|
| ON | ON | OFF | OFF | For Synergis™ Softwire 11.0 and later:
Resets the Synergis™ Appliance Portal
logon password to factory default
(softwire). |
| OFF | OFF | OFF | OFF | For Synergis Softwire versions earlier than 11.0: Resets the
Synergis Appliance Portal logon password to factory default
(softwire). |
| ON | OFF | OFF | OFF | Resets all settings to factory default. This command has the
following effects:
NOTE: The unit firmware is not affected by this
command.
|
| OFF | OFF | ON | OFF | Re-enables the ability to change output states from the I/O diagnostics page of the Synergis Appliance Portal. |
IMPORTANT: Do not power cycle or power down the Synergis Cloud Link unit while the status LEDs are flashing
green. Doing so might result in serious damage to the unit.