Testing the connection between your IP lock and the Synergis unit - Synergis Softwire 11.4.3

If you have trouble pairing the Synergis™ unit to your IP lock, you can test the connection between the lock and the unit using the Lock Configuration Tool (LCT).

1. For PoE locks, refer to the Ping Test command in the LCT.
2. For WiFi locks, refer to the Verify Connection to Host command in the LCT.