What is Synergis Softwire? - Synergis Softwire 11.4.3

Synergis™ Appliance Configuration Guide 11.4.3

Product
Synergis™ Softwire
Content type
Guides > Administrator guides
Version
11.4
Release
11.4.3
Language
English
Last updated
2024-04-16

Synergis™ Softwire is the access control software developed by Genetec Inc. to run on various IP-ready security appliances. Synergis™ Softwire lets these appliances communicate with third-party interface modules. A security appliance running Synergis™ Softwire is enrolled as an access control unit in Security Center.

About Synergis™ appliances

A Synergis™ appliance is an IP-ready security appliance manufactured by Genetec Inc. that is dedicated to access control functions. All Synergis™ appliances come pre-installed with Synergis™ Softwire and are enrolled as access control units in Security Center.

There are different types of Synergis appliances:
  • Synergis™ Cloud Link
  • Legacy Synergis Cloud Link
NOTE: Because Synergis appliances are enrolled as access control units in Security Center, they are also referred to as Synergis units.

About interface modules

An interface module is a third-party security device that communicates with an access control unit over IP or RS-485, and provides additional input, output, and reader connections to the unit.

In the context of Synergis Softwire integration, interface modules are hardware devices that communicate directly with the Synergis appliance. These devices can be intelligent controllers, such as Mercury LP controllers; sub-panels, such as HID VertX downstream panels; or readers, such as STid readers.