Ensure that you have sufficient space on your
Synergis™
appliance before installing updates or new
firmware. You can verify how much space is available and perform storage cleanups on your
appliance from the Storage page of the
Synergis™ Appliance Portal
.
What you should know
Different cleanup options are available on the
Storage page, depending on the production image version of your
appliance. You can find the production image version and
the Synergis Softwire version on the System status page of the
Synergis Appliance Portal.
IMPORTANT: While a cleanup is in
progress, firmware updates and system restarts are blocked on the
Synergis
appliance.
Procedure
-
Log on to the
Synergis
unit.
-
Click .
-
Select the following:
- General and temporary storage cleanup
- When you start this cleanup, the Desktop and Downloads
folders for all existing users, and files pertaining to previously installed
versions of Synergis Softwire are deleted.
- Platform update cleanup
- This option is only available starting in production image 4.0. When you
start this cleanup, a Windows command is run to reduce the size of the
WinSxS folder. This cleanup can take several hours.
- Delete archived and obsolete logs
- When you start this cleanup, archived and obsolete Synergis Softwire logs
are deleted.
- Delete Mercury SCP logs
- When you start this cleanup, all archived Mercury SCP logs are deleted.
-
Click Start cleanup.