Monitoring the battery status of ASSA ABLOY Wi-Fi locks - To check the status of the battery on an ASSA ABLOY Wi-Fi lock, you can monitor the Battery fail event on the Synergis™ unit that it’s connected to. - Synergis Softwire 11.6.0

To check the status of the battery on an ASSA ABLOY Wi-Fi lock, you can monitor the Battery fail event on the Synergis™ unit that it’s connected to.

What you should know

For each Wi-Fi lock, Security Center creates a virtual input named Input BatteryFail that shows as Active in the Monitoring tab and yellow warning on the System messages icon in the notification tray when the battery is low.

NOTE: Input BatteryFail is a software input created to indicate the battery status of Wi-Fi locks. You can’t connect any physical device to this input.

1. From the Security Desk homepage, open the System status task.
2. From the Monitor list, select Doors.
3. In the entity tree, select the parent area.
4. Select the Search member entities checkbox to display all the locks under the child areas.
5. In the Show list, select All health issues to show the doors with warnings.
   NOTE: The Wi-Fi locks that have battery problems show an Active state for the Input BatteryFailed input.

   
6. Schedule a battery replacement for the Wi-Fi locks that have the low battery warning.