For the Synergis™ unit to communicate with the Assa Abloy IP locks connected to it, you must pair them together in the Synergis™ Appliance Portal using the lock pairing mode.
Before you begin
What you should know
- Log on to the Synergis™ unit.
- Click .
- At the top of the Hardware column, click Add ().
- From the Hardware type list, select Assa Abloy IP.
(Optional) In the Timeout field, select how long to activate
the lock pairing mode for. New IP lock connections are only paired for the amount of
time that you specify.
NOTE: Back up the Synergis™ unit's configuration file in case you need to replace the unit at some point, especially if you have many WiFi locks, since they take longer to re-enroll.
- If you are using a port other than the default 2571, in the TCP port field, enter the communication port you configured on the IP locks.
If you enabled encryption through LCT, in the AES site key
field, enter the AES key (32- character hexadecimal string) configured on your
NOTE: You can modify or remove the AES key from the Hardware page of the Synergis™ unit in Config Tool.
(Optional) If you want the IP locks to be added as they are discovered, do the
Select the Add locks upon discovery option.
IMPORTANT: When this option is selected, the Synergis™ unit reconnects to the Access Manager after each group of IP locks is added. This option is only recommended if you must start configuring the IP locks before the pairing mode is complete.
- From the Delay before adding locks option, select how many seconds must pass before the previously discovered locks are added.
- Select the Add locks upon discovery option.
Click Start pairing.
IMPORTANT: For WiFi locks, press the COM or Reset button inside the back panel of the lock to trigger a connection to the Synergis™ unit.The IP locks are detected and added to the table.
If you have issues pairing the lock to the Synergis™ unit, test the connection between your IP lock and the unit.
Do one of the following:
The Synergis™ unit reconnects to the Access Manager role, and the discovered locks are added.
- To stop lock pairing mode and add the discovered locks, click Stop and save.
- To cancel lock pairing mode, click Cancel.NOTE: If the Add locks upon discovery option is selected, some locks might have already been added.
- Wait until the lock pairing mode times out.
.The IP locks that were added are displayed on the hardware configuration tree. When you select a lock, the unit type, serial number, and lock firmware of the selected IP lock are displayed under Properties.
If no information is displayed under Properties, refresh the
For WiFi locks, it can take up to 2 minutes before the information is displayed under Properties. WiFi locks appear in red in the hardware tree because they are not in constant communication with the Synergis™ unit.
- For PoE locks: Under Properties, make sure that Radio wakeup is set to Always on so that Access granted events are never missed in Security Desk, and set Battery check setting to Off.
For WiFi locks: Under Properties, make sure that
Radio wakeup is set to Daily,
and enter the time of day (Hour and
Minute) when it should occur.
Select Local time if you want the radio wakeup time to follow the time zone of the Synergis™ unit. If you do not select this option, the default is UTC.
Change the other lock settings as required.
- Click Save.