Enrolling Axis controllers on the Synergis™ unit - Synergis™ Cloud Link 2.0.4

Synergis™ Cloud Link Administrator Guide 2.0.4

Applies to
Synergis™ Cloud Link 2.0.4
Last updated
Content type
Guides > Administrator guides
Synergis™ Cloud Link

For the Synergis™ unit to communicate with Axis controllers, you must enroll the controllers using either the Synergis™ Appliance Portal or Config Tool.

Before you begin

  • Have the serial numbers or IP addresses of your Axis controllers at hand. To find that information, see your Axis documentation.
  • Connect your Axis controllers to the Synergis™ unit.

What you should know

When the Synergis™ unit enrolls a controller, it sets a default configuration for all Axis input contacts and output relays. Axis and Synergis™ use different terminology to describe their settings.
NOTE: Only the enrollment through the Synergis™ Appliance Portal is described here, but you can also enroll an Axis controller from Config Tool > Access control > Roles and units.


  1. Log on to the Synergis™ unit.
  2. Click Configuration > Hardware.
  3. At the top of the Hardware column, click Add ().
  4. In the Add hardware dialog box, select Axis as the Hardware type.
  5. Select the IP channel where the Axis controller is connected.
  6. Enter the connection parameters required to connect to the Axis controller.
    IP address
    Use the IP address of the Axis controller.
    Interface module type
    Select the Axis unit type that you are enrolling. The default is A1001.
    Username and password
    The default username and password are root and pass, respectively.
    Add hardware dialog box showing Axis configuration in the Synergis™ Appliance Portal.
  7. Click Add.
  8. Activate Autonomous mode.
  9. (Optional) Repeat steps 3 - 8 to add another Axis controller.
  10. Click Save.
    The hardware type, channel, and interface module you just added are displayed on the Hardware configuration page. It can take up to 1 minute for the Axis module to come online.
  11. If the current firmware version is not the latest, upgrade it by doing one of the following:
  12. Test your interface module connection and configuration from the I/O diagnostics page.
    NOTE: To use the HTTPS protocol, the Axis A1001 must use firmware 1.65.2 or later, and A1601 interfaces must use firmware or later.

After you finish

Add the Synergis™ unit to an Access Manager role so it becomes part of your Security Center system.