Interface tour of the Synergis™ Appliance Portal - Synergis Cloud Link 2.0.4

Synergis™ Cloud Link Administrator Guide 2.0.4

Synergis Cloud Link
Content type
Guides > Administrator guides
Last updated

The Synergis™ Appliance Portal home page is divided into a top menu bar and a quick-access area with icons that lead to frequently used tasks. The home page is dynamic and the icons vary depending on your context.

The main menu consists of the following:
The menu bar at the top of the Synergis™ Appliance Portal.
Returns to the home page.
Opens the Hardware page, where you can configure the interface modules attached to the Synergis Cloud Link unit.
The following sub-pages are accessible from the Configuration page:
  • Unit-wide parameters
  • Softwire logging
  • Network
  • Users
  • Mercury controller settings
  • Downstream controller settings
  • Synergis™ key store
  • Advanced OSDP
  • Certificates
  • Cloud connectivity
I/O diagnostics
Opens the Channels page where you can monitor the state changes of the contacts and the credentials read on the readers as you trigger them.
The following sub-pages are accessible from the I/O diagnostics page:
  • Devices
  • Interfaces
  • Doors
  • Elevators
  • Hardware zones
  • I/O zones
Opens the System status page where you can view a snapshot of your unit and network status. You can also download configuration files from this page.
The following sub-pages are accessible from the Maintenance page:
  • Capabilities report
  • Download support logs
  • Download audit logs
  • Ping diagnostics
  • Network capture (For use by our Technical Assistance personnel)
  • Interface upgrade
  • Firmware upgrade
  • Peer-to-peer (Introduced in Synergis Cloud Link firmware 2.0.3)
Displays system health warnings.
Opens a drop-down menu with two items:
  • Help opens the Synergis Cloud Link Administrator Guide in a separate browser page.
  • About shows the Synergis Cloud Link firmware version and copyright information.
Opens a drop-down menu where you select between Software restart or System restart to restart the Synergis unit hardware or software.
Opens a drop-down menu where you can log off from the unit or select User configuration, where you can change the portal interface's language.