Viewing peer-to-peer information on the Synergis™ Cloud Link unit - Synergis™ Cloud Link 2.0.4

Synergis™ Cloud Link Administrator Guide 2.0.4

Applies to
Synergis™ Cloud Link 2.0.4
Last updated
2022-09-15
Content type
Guides > Administrator guides
Language
English (United States)
Product
Synergis™ Cloud Link
Version
2.0

To troubleshoot issues related to units connected as peers to the Synergis™ Cloud Link unit, and verify that the units can all communicate with one another, you can view their status and other information about them from the Synergis™ Appliance Portal.

What you should know

  • When the Activate peer-to-peer option is disabled on the Access Manager role's Properties page in Config Tool, the Number of peers connected column and the Peer-to-peer page are not displayed in the Synergis™ Appliance Portal.
  • It is not recommended to connect over 15 units to the same Access Manager role with peer-to-peer enabled. Doing so can cause performance issues on the units, and causes the units to be in warning in Config Tool.

Procedure

To view the number of peers connected to the Synergis™ Cloud Link unit:

  1. Log on to the Synergis™ Cloud Link unit.
  2. Click Maintenance > System status.
  3. Click Unit.
    In the Number of peers connected column, the number of online peers is listed over the total number of peers. For example, 10/12 would indicate that there are 12 units other than yours under the same Access Manager role, but only 10 of them are connected to your unit.

To view details about the peers connected to the Synergis™ Cloud Link unit:

  1. Log on to the Synergis™ Cloud Link unit.
  2. Click Maintenance > Peer-to-peer.
    The list of peers is displayed.
  3. Click a unit to view its product type and MAC address.
    Example:
    Peer-to-peer page in the Synergis™ Appliance Portal.