Hardware compliance information - Synergis Cloud Link

Synergis™ Cloud Link Hardware Installation Guide

Applies to
Synergis Cloud Link
Last updated
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Guides > Installation guides
Synergis™ Cloud Link
Installation guides

Synergis™ Cloud Link hardware products are certified based on the power supplies provided or recommended by Genetec. If you use a different power supply, you do so at your own risk, and you are responsible for the EMC compliance of the new system formed by the Synergis Cloud Link hardware and the new power supply.

Synergis Cloud Link hardware

This device complies with Part 15 of the FCC rules.

Operation is subject to the following two conditions:
  • This device may not cause harmful interference, and
  • This device must accept any interference received, including interference that may cause undesired operation.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC rules and CISPR32 / EN55032. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area might cause harmful interference in which case the user will be required to correct the interference at his own expense. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase separation between the equipment and receiver.
  • Connect the equipment into an output on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
To maintain electromagnetic compliance in an end-user installation, follow these conditions:
  • Ensure that the enclosure is properly grounded to the building earth/ground system.
  • All reader and RS-485 cables extending outside the enclosure must be shielded and must have their drain wire grounded using the appropriate terminal for this usage.
  • Any changes or modifications to the product or installation practice not expressly approved by Genetec, may result in interference to radio or television reception, and could void the user's right to operate the equipment.
  • Ensure that you use only recommended cable types as described in the Genetec documentation, especially for the RS-485 cables and reader cables, which are both shielded cables.


  • Replace the internal time/date battery with Panasonic, Part No. BR1225 only. Use of another battery may present a risk of fire or explosion.