How Synergis™ IX works in Security Center - Synergis™ IX 5.11

Synergis™ IX Deployment Guide 5.11

Applies to
Synergis™ IX 5.11
Last updated
Content type
Guides > Deployment guides
Synergis™ IX

The Synergis™ IX hybrid controllers and downstream modules can be integrated to Security Center Synergis™ through the Synergis™ Cloud Link gateway appliance.

Architecture diagram for integration

Architecture diagram for Synergis™ IX integration

Components of integration

Synergis™ Cloud Link
The Synergis™ Cloud Link is at the center of the integration. Synergis™ Cloud Link is an intelligent PoE-enabled IoT gateway designed to address the demand for a non-proprietary access control solution. Synergis™ Cloud Link provides native support for a wide variety of intelligent controllers and electronic locks. Synergis™ Cloud Link connects to the Synergis™ IX hybrid controller over IP, and acts as the gateway to the Security Center system. The Synergis™ Cloud Link appliance is enrolled in the Access Manager as an access control unit.
NOTE: To reduce your hardware footprint for single-server installations, the Synergis™ Cloud Link firmware, Synergis™ Softwire, can run on an SV appliance.
Synergis™ Appliance Portal
The Synergis™ Appliance Portal is the web-based administration tool used to configure and administer the Synergis™ appliance and upgrade its firmware.

You must use Synergis™ Appliance Portal to enroll the Synergis™ IX controllers in the Synergis™ Cloud Link appliance.

Synergis™ IX controller
The Synergis™ IX hybrid controller is enrolled in the Security Center system through the Synergis™ Cloud Link appliance. The Synergis™ IX controller connects to the downstream modules (or expander modules) through the RS-485 protocol.

There are two models of hybrid controllers: a two-door (four readers) model and a one-door (two readers) model. For more information, see Supported Synergis™ IX devices in Synergis™ Softwire 11.3.

Synergis™ IX Portal
Synergis™ IX Portal is the web-based administration tool that you use to configure and administer the Synergis™ IX controller and upgrade its firmware.

You must use the Synergis™ IX Portal to configure the expander modules connected to the controller and the intrusion detection areas and the inputs monitored by the controller. These settings are automatically pushed to Security Center when the controller is enrolled. Doors, schedules, access rules, cardholders, and credentials must be configured from Config Tool.

Synergis™ IX expander modules
Synergis™ IX offers many models of downstream modules, such as keypad modules, door modules, and I/O modules. They are managed by the Synergis™ IX controller over a secured RS-485 network. For a full description of the supported modules, see Supported Synergis™ IX devices in Synergis™ Softwire 11.3.
The Directory role identifies a Security Center system. It manages all entity configurations and system-wide settings. The Security Center server hosting the Directory role is called the main server. All client applications and expansion servers must connect to the main server.
Access Manager
The Access Manager role manages and monitors access control units on the system. The Access Manager views the Synergis™ Cloud Link appliance as an access control unit and the Synergis™ IX controllers connected to the appliance are viewed as interface modules.

The Access Manager role and the Intrusion Manager role can be hosted on the same or separate servers. On a single-server system, these roles can all be hosted on the main server.

Intrusion Manager
The Intrusion Manager role monitors and controls intrusion detection units. It listens to the events reported by the units, provides live reports to Security Center, and logs the events in a database for future reporting. Only one instance of the Intrusion Manager role is allowed per system.

When the Synergis™ IX controller is enrolled in Security Center through the Synergis™ Cloud Link appliance, it is automatically enrolled on the Intrusion Manager role. The Intrusion Manager role views the enrolled Synergis™ IX controllers as intrusion detection units.

Config Tool
Config Tool is the Security Center administrative application used to manage all Security Center users and to configure all Security Center entities such as areas, cameras, doors, schedules, cardholders, patrol vehicles, ALPR units, and hardware devices. You must use Config Tool to create the doors, schedules, access rules, cardholders, and credentials in your system. This information is pushed from the Access Manager to the Synergis™ IX controller.
Security Desk
Security Desk is the unified user interface of Security Center. It provides consistent operator flow across all of the Security Center main systems, Omnicast™, Synergis™, and AutoVu™. The unique task-based design of Security Desk lets operators efficiently control and monitor multiple security and public safety applications.

Using Security Desk, security operators can monitor access control and intrusion events in real-time and investigate past events using a wide range of reporting tasks. For more information, see About Security Desk.