Logging on to the Synergis™ IX controller - Synergis™ IX 5.9

Synergis™ IX Deployment Guide 5.9

Applies to
Synergis™ IX 5.9
Last updated
Content type
Guides > Deployment guides
English (United States)
Synergis™ IX

You must connect to the Synergis™ IX controller through Synergis™ IX Portal, the controller's web portal, to configure its downstream modules and the intrusion detection areas it manages.

Before you begin

Connect your Synergis™ IX controller to the network.
IMPORTANT: Do not set up the SNTP Time server on the Synergis™ IX, the Synergis™ Cloud Link keeps the controller time in synch based on the Access Manager server.

What you should know

The controller hostname is SIX followed by its MAC address. The MAC address is found on the label on the controller. For example, if the label says 00:1C:B2:43:D4:E6, then the default hostname for that controller is SIX001CB243D4E6. The default IP address is The default username and password are admin and admin. For security reasons, you are prompted to change the password the first time you log on to the controller.


  1. Open a web browser.
  2. In the browser’s address bar, type https:// followed by the controller's hostname or IP address.
    For example, https://SIX001CB243D4E6.
  3. (New browser session only) If you opened a new browser session to log on to the Synergis™ IX controller, you will get a certificate error message.
    Follow your browser’s on-screen instructions to continue to the website.
    NOTE: You won't see the message again unless you close and re-open your browser to log on to the appliance.
  4. Enter the username and password, then click Log On.


The browser opens on the Synergis™ IX Portal Home Page.