Not all Synergis™ appliance features are supported with the integration of Synergis™ IX controllers.
The Synergis™ IX controller integration supports the
following and
features. For a description of these features, see Interface tour of the Synergis™ Appliance Portal.
| Synergis™ Appliance Portal and firmware features | Supported |
|---|---|
| Hardware configuration (pre-staging capability) | |
| Manual enrollment (Add hardware dialog box) | Yes |
| Automatic enrollment (Scan button) | No |
| Property configuration | Yes |
| Configuration cloning (Clone button) | No |
| I/O diagnostics (live monitoring of inputs, relays, and readers) | Yes |
| Interface module firmware display | No |
| Interface module firmware upgrade (apply recommended firmware) | Yes |
| Double-badge activation | No |
| Access control behavior (Synergis™ unit-wide settings) | |
| Lock relay (After door opens or When door closes) | No1 |
| Interlock setting (Single door unlock or Single door open) | Yes2 |
| Do not generate Door open too long events when door is unrestricted | Yes |
| Reader setting (Card or PIN or Card only) | Yes |
| Maximum PIN length in digits | 4 - 8 |
| Degraded mode settings | Not applicable |
1 The Lock relay settings are overwritten by the individual door settings configured in Security Center.
2 The override and lockdown inputs are not supported.