Configuring Synergis IX controllers to use OSDP readers with firmware 4.00.1505_N1A3 and later - Australia and New Zealand only

Synergis™ IX Deployment Guide

Product
Synergis IX
Content type
Guides > Deployment guides
ft:locale
en-US
Last updated
2025-03-05

Before you can use OSDP readers with Synergis™ IX controllers, you must associate the reader ports to the doors in Config Tool, and configure the readers in the Synergis™ IX Portal.

Before you begin

What you should know

This procedure is for the following firmware versions:
  • Synergis™ appliance firmware: Synergis™ Cloud Link 3.2.0 and later, or Synergis™ Softwire 11.6.0 and later
  • Synergis IX controller firmware: 4.00.1505_N1A3 and later
  • Reader expander firmware: 1.12.599_N0D2 and later

If you’re using earlier firmware versions, either upgrade your device firmware or follow Configuring Synergis IX controllers to use OSDP readers with firmware 4.00.1143_M036 and earlier.

Procedure

  1. In the Synergis IX Portal, configure the reader expander ports.
  2. In the Config Tool Area view task, assign the new OSDP readers (in and out) to a door from the door's Hardware page.
  3. In the Synergis IX Portal, configure the Smart Reader Records.
  4. Update the module to load the smart reader settings onto the reader expander.
    1. Click Expanders > Reader Expanders and select the onboard reader or the reader expander that the OSDP reader is connected to.
      Ensure that the same door is mapped to the OSDP reader port, reader expander - reader 1.
      Reader Expanders configuration in Synergis IX Portal.
    2. In the toolbar, click Restart to update the module.
  5. In the Reader Expanders page, configure the Secure Channel Communication.
    Choose one of the following options:
  6. Configure the OSDP reader in install mode.
    For Signo readers, use the HID Reader Manager mobile app to configure the readers.

    Supported baud rates are 9600 and 19200.

  7. Connect the reader wires to the Synergis IX module.
    The reader's RS-485 A wire should be wired to the reader port's D0/N/A connection on the Synergis IX module. The reader's RS-485 B wire should be wired to the reader port's D1/NB connection on the Synergis IX module. For more information, see "Connecting OSDP readers" in the Configuring OSDP Readers in Synergis™ IX - Application Note.
  8. If you selected Secure mode with Random Key generation, do the following:
    1. Click Expanders > Reader Expanders.
    2. Select the reader expander record then click OSDP Install Mode in the toolbar.
      This action triggers a module update and places the module in install mode.

Results

The reader expander identifies the OSDP reader and automatically detects its baud rate to establish a connection and pushes the configuration to the reader. The LED on the OSDP reader turns blue, confirming that the configuration has been pushed successfully. Once the OSDP reader has been successfully paired with the Synergis IX module, the reader install mode switches off while the secure mode remains active.