Configuring Synergis IX settings for cardholder groups - When Synergis™ IX is enabled in your system, you have additional cardholder group settings to configure. - Australia and New Zealand only

Synergis™ IX Deployment Guide

Product
Synergis IX
Content type
Guides > Deployment guides
ft:locale
en-US
Last updated
2025-04-07

When Synergis™ IX is enabled in your system, you have additional cardholder group settings to configure.

What you should know

Cardholder groups are pushed from Security Center to Synergis IX controllers as user groups.

Procedure

  1. From the Config Tool homepage, open the Access control task, and click the Cardholders and credentials view.
  2. Click the cardholder group that you want to configure, and click the Synergis™ IX tab.
  3. Configure the following shared Synergis IX settings:
    Disarm primary area on logon
    When enabled, the primary area for the keypad that a member of this group logs on to is disarmed automatically.
    Rearm in stay mode
    This option is used with the User Rearm in Stay Mode option under Area programming. If both User and Area options are enabled, when the user disarms the area and after the rearm period has elapsed, the area automatically rearms in Stay mode.
    Menu
    The role of the cardholder when using the keypad menu. The default value is None. You must select a role for the cardholders to be able to enter a PIN. The following roles are defined by default:
    User
    Can monitor the system and perform basic user configuration.
    Installer
    Can perform limited actions. Cannot modify nor delete cardholders through the intrusion keypad.
    NOTE: After the Synergis IX controllers are connected to the Synergis Cloud Link appliance and added in Security Center, the rights of the default Master and Installer users set in Synergis IX are automatically removed to prevent users from modifying or deleting cardholders through the intrusion keypad. These operations should only be performed through Config Tool.
    Can acknowledge alarms
    When enabled, members of this group can acknowledge alarm memory. Alarm memory is stored for each area and records the last four activations. The alarm memory can be viewed from MENU 5 on the keypad and must be enabled to allow acknowledgment to occur. This setting can be overridden by the same option in the menu group.
    Can acknowledge system trouble
    When enabled, members of this group are able to acknowledge system trouble conditions from the view menu (MENU 5) on the LCD keypad.
    User loiter expiry count
    When enabled, the members of this group are included in the loiter area timing calculations. This means the cardholder is allowed access for the period of loiter time set for the area they have entered. The areas used for the loiter time must be configured as loiter area and used as the inside and outside areas for the door. This is an administrative setting and should be edited only by the system administrator.
  4. Click Apply.

Results

The new settings are automatically pushed to the Synergis IX controllers connected to your unit.