When Synergis™ IX is enabled in your system, you have
additional cardholder settings to configure.
Before you begin
Create cardholders in
Security Center.
After the Synergis IX controllers are connected the to the Synergis™ Cloud Link appliance
and added in Security Center, the rights of the default Master and Installer users set in
Synergis IX are removed to prevent users from being able to modify or delete cardholders
through the intrusion keypad. These operations should only be done through Config
Tool.
Best Practice: Create a new Installer user with limited access to the
intrusion keypad by creating a cardholder in Security Center and assigning it to a
cardholder group with the Synergis IX Menu option set to
Installer.
What you should know
Cardholders are pushed from Security Center to
Synergis IX controllers as
users.
Procedure
-
From the Config Tool homepage, open the
Access control task, and click the Cardholders and
credentials view.
-
Click the cardholder you want to configure and click the Synergis™ IX tab.
-
Configure the following Synergis IX settings:
- Has duress PIN
- When enabled, the cardholder can enter a duress code, allowing access but sending
a silent alarm to the offsite monitoring station. The duress code is the last digit
of a cardholder's PIN plus 1. For example, if the user's PIN is 1234 but the PIN is
entered as 1235, it is processed as a duress code. Note that the plus 1 counter
applies to the last digit only. This means if the user PIN is 1239, the PIN
to trigger a duress code would be entered as 1230.
- Go to menu on logon
- When enabled, the cardholder is taken directly to the main menu and not shown the
area control functions. Display of the area control is by default. Enable this
option for cardholders who would not normally perform area operations on the
keypad.
- Greet user
- When enabled, the cardholder is shown a greeting upon entering their code on an
LCD user station.
To display the cardholder's name in the greeting (for example,
Good Morning John Smith) you must enable the Include
identifiable personal data in synchronization option under the
Access Manager role's properties. Disabling this option takes the cardholder to
the area control menu or directly to the main menu.
Disabling the
Greet user setting does not get rid of the greeting
because the setting is overridden by the same setting in the menu group associated
with the keypad. To get rid of the greeting, refer to step 5 in Configuring Synergis IX area groups.
- Show alarm on logon
- When enabled, the cardholder is shown upon logon the memory of any alarms that
have occurred on the primary area that the keypad is assigned. This option can be
overridden by the same option in the menu group.
- Phone extension
- If an entry station is integrated with the Synergis IX system, users' phone extensions can be
extracted if entered in this field.
- Reporting ID
- The code by which the cardholder is reported to a monitoring station. ContactID,
SIA, and ReportIP use this code.
-
Click Apply.
Results
The new settings are automatically pushed to the Synergis IX controllers connected to your unit.