The Synergis™ IX intrusion extension has the following limitations.
Synergis IX intrusion detection requires a
combination of the following software modules:
- Security Center
- Synergis™ Softwire (included in Synergis™ Cloud Link)
- Synergis IX intrusion extension
- Synergis IX controller firmware
- Synergis IX reader expander firmware
IMPORTANT: Only issues related to Synergis IX intrusion extension are
described here. For issues related to Security Center, Synergis Softwire, or specific
Synergis IX device firmware, refer to their respective Release
Notes
Issue | Applies to | Description |
---|---|---|
3268248 | 3.2 and later | When making a change to the Synergis™ IX backup
configuration, you might accidentally overwrite someone else's configuration
change if they were made after you opened the Synergis™ IX
backup task. Workaround: Always close and open the
Synergis™ IX backup task immediately before making a
backup configuration change to ensure that you are applying the change to the
latest configuration.
|
3292374 | 3.2 and later | The Synergis™ IX backup task does not refresh the values
of Last scheduled backup, Successful
backups, and Failed backups while it is
open. Workaround: Refresh manually by closing and reopening the
Synergis™ IX backup task.
|