Supported Synergis IX controller features in Synergis Softwire 11.6.0 - Australia and New Zealand only

Synergis™ IX Deployment Guide

Product
Synergis IX
Content type
Guides > Deployment guides
ft:locale
en-US
Last updated
2025-03-05

Synergis™ IX controllers support a wide range of access control features that depend on the version of Synergis™ Softwire you use.

Synergis Softwire 11.6.0 supports the following Synergis IX controller features.
The following is the legend for some common values found in the Supported column:
Yes
Synergis Softwire supports the feature and the interface module offers it.
No
Synergis Softwire does not support the feature, but the interface module offers it.
Not applicable
The interface module does not offer the feature.
NOTE: For Synergis IX controller features supported by earlier versions of Synergis Softwire, see their respective Synergis™ Softwire Integration Guide.
Features Supported
General characteristics  
Category of interface module (SY-SIX-CTRL-DIN or SY-SIX-CTRL-DIN-1D) Intelligent controller
Communication protocol IP
Encrypted communication Yes (TLS 1.2)
Online operation (connected to the Synergis unit)  
Standalone mode Yes
Supervised mode No
Dependent mode No
Offline operation (no connection to the Synergis unit)  
Standalone mode Yes
Degraded mode Not applicable
Reader communication protocols  
Wiegand Yes
OSDP Yes1
OSDP (Secure Channel) Yes1
Clock and Data (Magnetic Stripe), also known as ABA format No
F2F Not applicable
Proprietary Yes
Scalability  
Maximum number of credentials (for autonomous decision making) 100,0002 for up to 4 controllers

25,0002 for up to 16 controllers

Maximum credential length (in bits) 643
Maximum number of interface modules per Synergis unit RS-485 channel Not applicable
Recommended maximum number of interface modules per Synergis unit 16

1 The only readers supported are HID Signo readers and Synergis IX OSDP readers. The minimum required versions for OSDP support are Synergis Softwire 11.2, Synergis IX controller firmware 4.00.1143_M036, and reader expander firmware 1.12.585 L021. However, we recommend using the latest firmware. See About OSDP reader support with Synergis IX.

2 Includes the two factory default users, which are read-only.

3 Requires Synergis Softwire 11.3.2 or later. For more information, see About support for 64-bit credentials with Synergis IX.