Not all Synergis™ appliance features are supported with the integration of Synergis™ IX controllers.
The Synergis IX controller integration supports the following Synergis™ Appliance Portal and Synergis™ Softwire 11.6.0 features. For a description of these features, see the Synergis™ Appliance Configuration Guide or the Synergis™ Cloud Link Administrator Guide.
NOTE: For features supported by earlier versions of Synergis Softwire,
see their respective Synergis™ Appliance Configuration Guide.
| Synergis Appliance Portal and firmware features | Supported |
|---|---|
| Hardware configuration (pre-staging capability) | |
| Manual enrollment (Add hardware dialog box) | Yes |
| Automatic enrollment (Scan button) | No |
| Property configuration | Yes |
| Configuration cloning (Clone button) | No |
| I/O diagnostics (live monitoring of inputs, relays, and readers) | Yes1 |
| Interface module firmware display | No |
| Interface module firmware upgrade | Yes |
| Double-badge activation | No |
| Access control behavior (Synergis unit-wide settings) | |
| Interlock setting (Single door unlock or Single door open) | Yes2 |
| Do not generate Door open too long events when door is unrestricted | Yes |
| Reader setting (Card or PIN or Card only) | Yes |
| Maximum PIN length in digits | 4 - 8 |
1 Output control in the Synergis Appliance Portal and Config Tool doesn't work for outputs that are used as door locks.
2 The override and lockdown inputs are not supported.