Upgrading your device firmware - Australia and New Zealand only

Synergis™ IX Quick Start Guide

Synergis IX
Content type
Guides > Deployment guides
Last updated

Before proceeding to configure your intrusion detection system in Security Center, ensure that the Synergis™ Cloud Link, the Synergis™ IX controller, and the Synergis IX reader expanders are upgraded to the latest versions.

Before you begin

Verify that your device firmware version matches the latest requirements. The following steps show you how to check the firmware version that you are currently running. If your firmware is up to date, you can skip the step.

What you should know

Watch this video to learn how to upgrade the firmware on Synergis IX controllers and reader expanders.


  1. Upgrade the Synergis Cloud Link firmware from the Synergis™ Appliance Portal.
    Do one of the following:
  2. Upgrade the Synergis IX controller firmware from Synergis Appliance Portal .
  3. Upgrade the Synergis IX reader expander firmware from Synergis™ IX Portal .