Supported access control features for EntraGuard integration with Synergis™ Softwire 10.11 - Synergis™ Softwire 10.11

Synergis™ Softwire 10.11 Integration Guide for Keri EntraGuard Systems

Applies to
Synergis™ Softwire 10.11
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire

Not all Security Center access control features are supported with the integration of Keri EntraGuard systems.

The Keri EntraGuard system integration supports the following Security Center access control features.
The following is the legend for some common values found in the Supported column:
Feature is supported by this integration.
Part of the feature is not supported.
Feature is not supported by this integration.
Feature is supported only when the interface module is connected to the Synergis™ unit.
Not applicable
Feature does not apply to this integration.
Feature group Security Center feature Supported
Door behavior settings (overrides the Synergis™ unit-wide settings) Maintenance mode (keep door unlocked and ignore all access events) Yes
Standard grant time Yes
Extended grant time No
Entry time (Standard/Extended)1 No
Request to exit (REX) options  
Unlock on REX (On/Off) Yes
Time to ignore REX after granting access (in seconds) Yes
Ignore REX events while door is open (On/Off) Yes
Time to ignore REX after door closes (in seconds) Yes
Manual actions on doors in Security Desk2 Manually unlock doors Yes
Reader shunting (activate/deactivate reader) No
Override unlock schedules Not applicable
Live event monitoring in Security Desk Module running state (Online, Offline) Yes
AC fail No
Battery fail (Low battery) EntraGuard only
Door open/closed Yes
Door locked/unlocked Yes
Door forced open Yes
Door held open for too long Yes
Door secured N/A

1 Security Center requires an entry sensor to accurately detect entry into an area. In the absence of the entry sensor, Security Center uses the door sensor, and the Entry detected event is generated when the door sensor is triggered. In the absence of both sensors, Security Center generates the Entry assumed event when access is granted.

2 The Synergis™ unit must be connected to the Access Manager.