Disconnecting MR panels From a Mercury controller - Synergis™ Softwire 11.0

Synergis™ Softwire Integration Guide 11.0

series
Synergis™ Softwire 11.0
revised_modified
2020-11-27
category_custom
Guides
Guides > Integration guides
prodname_custom
Synergis > Synergis™ Softwire
vrm_version
11.0

To disconnect a Mercury MR panel from a Mercury controller that is enrolled in Security Center, you can delete the panel from the controller in Config Tool.

What you should know

You must take the Mercury MR panel offline in Security Center before you can delete it.

Procedure

  1. From the Config Tool homepage, open the Access control task.
  2. Click Roles and units, select your Synergis™ unit, and click the Peripherals tab.
  3. If the MR panel is controlling doors or zones, then disconnect them.
  4. Disconnect the panel:
    • Disconnect power from the panel and wait until it goes offline in Config Tool.
    • Click the Peripherals tab, select the panel, click Edit, then change the Address of the panel so it disconnects from the controller and goes offline in Config Tool.
  5. Click the Peripherals tab, select the panel, click Delete, and then click Apply.