Enabling feature rich database layout for Mercury EP or LP controllers on the Synergis™ unit in Synergis™ Softwire 11.0 - Synergis™ Softwire 11.0

Synergis™ Softwire Integration Guide 11.0

series
Synergis™ Softwire 11.0
revised_modified
2020-11-27
category_custom
Guides
Guides > Integration guides
prodname_custom
Synergis > Synergis™ Softwire
vrm_version
11.0

If you use Mercury controllers and you want to enable the visitor escort rule, you must enable the feature rich layout database setting on your Synergis™ unit.

What you should know

When you enable the feature-rich layout database setting, the number of cardholders per Mercury unit is limited to 150,000.

Procedure

  1. Log on to your Synergis™ unit using the following URL:
    https://<IP address>/MercuryEP/UnitWide/DefaultDbSettings/Set?value=FeatureRichLayout, where <IP address> is the IP address of your unit.
    A redirect page opens.
  2. Click the link to apply the setting.
  3. Restart your Synergis™ unit.
    WARNING: This resets the data on your Mercury controllers. No data is lost, but it might cause downtime while the units are resynchronized. The amount of downtime depends on the size of your installation.