If you use Mercury controllers and you want to enable the visitor escort rule, you must enable the feature rich layout database setting on your Synergis™ unit.
Enroll your Mercury controllers.
Before you begin
When you enable the feature-rich layout database setting, the number of cardholders per Mercury unit is limited to 150,000.
What you should know
Log on to your Synergis™ unit using the
https://<IP address>/MercuryEP/UnitWide/DefaultDbSettings/Set?value=FeatureRichLayout, where
<IP address>is the IP address of your unit.A redirect page opens.
- Click the link to apply the setting.
Restart your Synergis™ unit.
WARNING: This resets the data on your Mercury controllers. No data is lost, but it might cause downtime while the units are resynchronized. The amount of downtime depends on the size of your installation.
Enable the visitor escort rule.