Monitoring the battery status of WiFi locks - Synergis™ Softwire 11.0

Synergis™ Softwire Integration Guide 11.0

Synergis™ Softwire 11.0
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To check the status of the battery on an Assa Abloy IP WiFi lock, you can monitor the Battery fail event on the Synergis™ unit that it is connected to.

What you should know

For each WiFi lock, Security Center creates a virtual input named Input BatteryFail that shows as Active in the Monitoring tab and yellow warning on the System messages icon in the notification tray when the battery is low.
NOTE: Input BatteryFail is a software input created to indicate the battery status of WiFi locks. You cannot connect any physical device to this input.


To monitor the battery status of WiFi locks:

  1. Open the System status task in Security Desk and select Doors in the Monitor drop-down list.
  2. Select the parent area in the entity tree.
  3. Click the Search member entities checkbox to display all the locks under the child areas.
  4. Select All health issues in the Show drop-down list to show the doors with warnings.
    NOTE: The WiFi locks that have battery problems will show an Active state for the Input BatteryFailed input

  1. Schedule a battery replacement for those WiFi locks.