What is Synergis™ Softwire? - Synergis™ Softwire 11.0

Synergis™ Softwire Integration Guide 11.0

series
Synergis™ Softwire 11.0
revised_modified
2020-11-27
category_custom
Guides
Guides > Integration guides
prodname_custom
Synergis > Synergis™ Softwire
vrm_version
11.0

Synergis™ Softwire is the access control software developed by Genetec Inc. to run on a variety of IP-ready security appliances. Synergis™ Softwire lets these appliances communicate with third-party interface modules. A security appliance running Synergis™ Softwire is enrolled as an access control unit in Security Center.

About Synergis™ appliance

A Synergis™ appliance is an IP-ready security appliance manufactured by Genetec Inc. that is dedicated to access control functions. All Synergis™ appliances come pre-installed with Synergis™ Softwire and are enrolled as access control units in Security Center.

There are two generations of Synergis™ appliances:
  • Synergis™ Cloud Link (second generation)
  • Synergis™ Master Controller (first generation)
NOTE: Because Synergis™ appliances are enrolled as access control units in Security Center, they are also referred to as Synergis™ units.

To learn more about the Synergis™ appliances and how they fit into the overall Synergis™ IP access control system architecture, visit our website at www.genetec.com.

About interface modules

An interface module is a third-party security device that communicates with an access control unit over IP or RS-485, and provides additional input, output, and reader connections to the unit.

In the context of Synergis™ Softwire integration, interface modules are hardware devices that communicate directly with the Synergis™ appliance. These devices can be intelligent controllers, such as the Mercury EP or LP controllers; sub-panels, such as the HID VertX downstream panels; or readers, such as the STid readers.