Not all Synergis™ appliance features are supported with the integration of DDS controllers.
The DDS controller integration supports the following Synergis™ Appliance Portal and Synergis™ Softwire features. For a description of these features, see Interface tour of the Synergis™ Appliance Portal.
|Synergis™ Appliance Portal and firmware features||Supported|
|Hardware configuration (pre-staging capability)1|
|Manual enrollment (Add hardware dialog box)||RS-485 only|
|Automatic enrollment (Scan button)||RS-485 only|
|Property configuration||RS-485 only|
|Configuration cloning (Clone button)||RS-485 only|
|I/O diagnostics (live monitoring of inputs, relays, and readers)||Yes|
|Interface module firmware display||No|
|Interface module firmware upgrade (apply recommended firmware)||Automatic|
|Access control behavior (Synergis™ unit-wide settings)2|
|Lock relay (After door opens or When door closes)||Yes|
|Interlock setting (Single door unlock or Single door open)||Online|
|Do not generate Door open too long events when door is unrestricted||Yes|
|Reader setting (Card or PIN or Card only)||Online3|
|Maximum PIN length in digits4||55|
|Degraded mode settings||Not applicable|
1 IP controllers must be enrolled through a different set of web pages than Synergis™ Appliance Portal. See "Enrolling DDS IP controllers".
2 The door behavior settings are overwritten by the individual door settings configured in Security Center.
3 HID keypad mode 00 is not supported. Only keypad mode 14 is, producing Facility Code 0.
4 Limited to HID Wiegand Standard 26-bit card code (maximum value = 65534).
5 PINs less than 4 digitis are not accepted.