Enrolling the HID VertX sub-panels connected to the Synergis™ unit - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire
Integration guides

To establish communication between the Synergis™ unit and the attached interface modules, you need to configure them in Synergis™ Appliance Portal.

Before you begin

Attach the HID VertX modules to the channels (A, B, C, or D) of your Synergis™ unit.


  1. Log on to the Synergis™ unit.
  2. Click Configuration > Hardware.
  3. At the top of the Hardware column, click Add ().
  4. In the Add hardware dialog box, select HID VertX as the Hardware type.
  5. Select the Channel (A, B, C, or D).
    All interface modules connected to the same channel must be from the same manufacturer.
  6. In the same dialog box, add all interface modules connected to the same channel.
    You can enroll the interface modules automatically or manually.
    Tip: If you know the physical addresses of the modules and you only have a few to enroll, it would be faster to enroll them manually.
    Do one of the following:
    • To enroll automatically, click Scan.

    The scan feature finds and enrolls all interface modules from the same manufacturer that are connected to the same channel.

    If the controller does not find all connected interface modules, make sure they all have a different physical address.

    • To enroll manually, enter the physical address (0 to 15) configured on the HID interface device, select the model type, and then click .

    Repeat as necessary to configure all modules connected to the same channel.

  7. Click Save.
    The hardware type, channel, and interface module you just added are listed on the Hardware configuration page.
  8. For each interface module you added, select it from the Hardware configuration page and configure its settings.
    For the description of these settings, refer to the manufacturer’s documentation. Make the changes as needed.
  9. Click Save.
  10. Test your interface module connection and configuration from the I/O diagnostics page.